e-business area


Suppliers Reserved Area for Information and access to dedicated e-Business services

Saipem Suppliers

Internal User Area dedicated to Saipem personnel for e-Business services information and access.

Internal users


  • 25.06.2015 - System E-Bus...
  • 20.08.2015 - System E-Bus...

We inform you that starting from July the 1st 2015 will be changed the support help desk telephone number. The e-business portal Help desk section will show the new reference number in place of the e... Read the full story

Please be informed that E-Business will not be available from 2.00 p.m. (CET) of 27th August to 11.00 p.m. (CET) of 30th August 2015 due to the technical activities in SAP Production System (IP0). Ki... Read the full story

Help Desk

For suppliers:

For any request please refer to SOS Saipem (email: Ebusiness.Helpdesk@saipem.com and Phone number: +390226302111 Monday-Friday 8.30-18.00 / Sunday 9.00-17.00 – CET)

For internal users:

For e-business HelpDesk request, please open a ticket in ITSM FrontRange: http://itsm7.saipemnet.saipem.intranet/SelfService/ (and Phone number: +390226302111).
any clarification about the use of ITSM FrontRange please see the user guide at the link: http://portal.saipem.pri/intranet/af/home.do#-16221.
For problem with ITSM please contact ITSM.FRONTRANGE.SUPPORT@saipem.com.