For any request please refer to SOS Saipem (email: Ebusiness.Helpdesk@saipem.com and Phone number: +390226302111 Monday-Friday 8.30-18.00 / Sunday 9.00-17.00 – CET)
For internal users:
For e-business HelpDesk request, please open a ticket in ITSM FrontRange: http://itsm7.saipemnet.saipem.intranet/SelfService/ (and Phone number: +390226302111).
any clarification about the use of ITSM FrontRange please see the user guide at the link: http://portal.saipem.pri/intranet/af/home.do#-16221.
For problem with ITSM please contact ITSM.FRONTRANGE.SUPPORT@saipem.com.